Privacy Policy
Last updated: 29/7/26
1. Introduction
FORMEN ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our site or make a purchase.
2. Information We Collect
Information you give us directly:
- Name, email address, phone number
- Billing and shipping address
- Payment information (processed securely by our payment provider — we do not store full card numbers)
- Order history and preferences (size, fit)
- Any information you provide via customer support, reviews, or surveys
Information collected automatically:
- IP address, browser type, device information
- Pages visited, time spent on site, referring URLs
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use your information to:
- Process and fulfill orders, including shipping and customs documentation
- Communicate with you about your order, account, or support requests
- Send marketing communications, where you've opted in (you can unsubscribe anytime)
- Improve our site, products, and customer experience
- Detect and prevent fraud
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We share it only with:
- Service providers who help us operate — payment processors, shipping carriers, customs/duties calculation tools, email/SMS marketing platforms, customer support software
- Legal authorities, if required by law, subpoena, or to protect our rights and safety
- Business transfers, if FORMEN is involved in a merger, acquisition, or sale of assets
5. International Transfers
Because we ship internationally, your information may be processed in countries other than your own. Where required (e.g., for EU/UK customers), we take steps to ensure appropriate safeguards are in place.
6. Cookies and Tracking
We use cookies to keep your cart active, remember preferences, analyze traffic, and (where consented) deliver relevant advertising. You can control cookies through your browser settings.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes above, including order history for accounting/legal purposes.
8. Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or port your data, and to withdraw marketing consent at any time.
- EU/UK residents: rights under GDPR/UK GDPR
- Australian residents: rights under the Privacy Act 1988
- California residents: rights under the CCPA (note: we do not sell personal information)
Contact support@formenclothing.com to exercise any of these rights.
9. Children's Privacy
Our Site is not directed at children under 16. We do not knowingly collect information from children.
10. Data Security
We use reasonable technical and organizational measures to protect your information, though no method is 100% secure.
11. Marketing Communications
Unsubscribe anytime via the link in emails or by replying "STOP" to SMS. Transactional messages will still be sent regardless of marketing preferences.
12. Changes to This Policy
Material changes will be reflected by an updated "Last updated" date.
13. Contact Us
Email: support@formenclothing.com